Frequently Asked Questions
Find answers to all your queries about our service.
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What is the minimum balance?
Our accounts are designed with flexibility. Minimum balance requirements may vary by account type. Please refer to your account terms or contact support for details.
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What is the rate of interest?
Interest rates are competitive and reviewed regularly. To ensure you always receive up-to-date information, please check the “Rates & Charges” section in your account dashboard ...
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When will I receive my account statement?
You will receive your account statement monthly by default, but you can also download or request it anytime through your online account.
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What deposit options are available?
You can fund your account using multiple convenient options including bank transfer, debit/credit card, wire transfer, and supported e-wallets/cryptocurrency wallets. Please log in to your ...
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How safe/secure is our net banking a/c?
Your online banking account is fully secure. We use advanced encryption and multi-layer security measures to protect your information and transactions.
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How do I open an account?
Opening an account is quick and simple. Click on the “Open Account” button on our website and complete the online application form. Once submitted, our ...
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How do I reset my password?
If you forget your password, simply click on the “Forgot Password” link on the login page. Enter your registered email address, and a secure password ...
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What are the withdrawal limits?
Withdrawal limits may vary depending on your account type. Higher limits can be arranged upon request.